Saturday 7 June 2014

Add Sage CRM to Your Other Software Programs

Saturday 7 June 2014 - by Unknown 0

                                

Add Sage CRM to Your Other Software Programs

Expert Author Jeff WeigangOne of the hardest things for companies to determine is what CRM program they are going to use. The reason this becomes so hard is because no one wants "yet another program" to worry about on the computer because this leads to more data entry. Instead, when choosing a CRM program, you want one that will work side by side with the other programs you have installed on your computer - and ultimately why you want to look into Sage CRM.
Why does it sound so familiar?
Many companies choose Sage CRM because they have an array of other Sage products - such as HR databases as well as accounting databases. When you already have these programs, you can use CRM seamlessly next to them. Best of all, they will communicate and provide you with additional data, such as:
Purchase history
Last payment made
Outstanding balance
Not all CRM programs are able to provide you with this kind of data. This is because they don't communicate with your other programs. When you want to manage customer relationships, you want to manage the entire relationship - and if the CRM program ties into your accounting software, you can learn about your accounts receivable quickly - and address problems on an individual basis - such as sending your best sales agent to communicate with the client instead of sending a generic statement in the mail.
Avoid Entering Duplicate Data
Sage CRM is going to integrate into your other computer programs. Even if you don't have other Sage software, you will likely have Microsoft Word, Excel and Outlook. Your CRM program needs to work with these to make it easy to pull the reports you need - and also to send email marketing campaigns with all of the contacts you already have loaded in Outlook. After all, if you don't have to re-enter everything, then why would you?
You have to be cautious about the CRM program you buy. Many of the programs talk a good game but fail to deliver when it comes to working alongside all of the other software programs you use on a regular basis. The reason you use Sage CRM is to save you time - not spend more time with data entry.
Sage CRM is not just a program that works with your other programs. It can be customized to provide mobility to your employees. It can also be customized in other ways to provide you with more analytics. With more analytics, you get more control over your customers and your marketing strategies. You can ensure you are not wasting marketing dollars any longer by tracking all of your campaigns. There are going to be times when you choose the wrong strategy - and you need to rely on a CRM program to tell you when you have failed.
Not all programs work well with each other. You can avoid duplicate data and other problems by being selective with your CRM program - and that's why many choose Sage CRM.


Houston-based CRMatic allows you to take control of your customers with a CRM (Customer Relationship Management) software system!
CRMatic is Houston's premier CRM software provider because we offer a wide variety of CRM software solutions and provide the necessary consulting services to customize any system to match the way your company does business.
Whether you are a small company looking for a quick affordable CRM software solution or a larger business seeking a fully customized CRM software system, Houston-based CRMatic has the experience and knowledge to provide the right solution that is best for your organization.

Article Source: http://EzineArticles.com/?expert=Jeff_Weigang

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